Sumner Communications provides high-speed Cable Modem and Wireless Internet, Cable TV, Computer Repair, Network Design/Consulting, Web Hosting and Server Rentals/Co-location in South Central Kansas Bringing the world to you! Video Feeds: Channel 55 -- Channel 5
As part of Sumner Communications commitment to providing valuable, high-quality service, we are making improvements to our phone service. These phone service updates will become effective May 5th, 2010 around 2am.
We will be closed on the following schedule over the Christmas and New Year holidays. Christmas: Wed Dec 23rd - Closing at noon Thursday Dec 24th - Closed Friday Dec 25th - Closed New Year: Thursday Dec 31st - Closed Friday Jan 1st - Closed After hours support will still be available. Please expect delays in return calls during these holidays. Merry Christmas and Happy New Year!
We have completed the migration to our new provisioning platform. Unfortunately there was a few issues due to the old system not exporting the correct data. If you are still having issues, please first try resetting your cable modem and router. If this does not resolve the issue contact our technical support and we will do everything we can to get you back online quickly. If it is after our normal business hours when you call, please leave a message with technical support and this will page the person on call. They should return your call in a timely manner and assist you in getting back online. This new system is the final step in becoming DOCSIS 3.0 compliant. While the DOCSIS 3 standard is still in its infancy, it will mean more enhanced services in the future, and greater dependability. We have also recently completed the upgrade of our backbone to the Internet. This increase in bandwidth will hopefully allow us to upgrade our services and remove the bottlenecks in the system we had been experiencing. Thank you for all your patience during these upgrades. We know it can be annoying having connectivity issues.